Return & Refund Policy

Overview

Refund Policy

Incase any approved refund is their it will take 10 days to credit to your original payment method

Replaced product will be delivered with in 10 days

At Ghar Box Shop, we offer a hassle-free and risk-free 10-day return or replacement policy. You have 10 days from the date of delivery to request a return or replacement. If 7 days have passed since the delivery date (including the date of delivery), we cannot offer a refund or replacement.

Important Points About Our Return Policy

  • Returns are not accepted due to size, quality, or personal preferences. (Please check product descriptions for size details.)
  • Replacements will be issued only after product inspection.
  • An unboxing video is required to initiate a return.

10-Day Return & Replacement Policy

To start a return or replacement, you must send all required photos or videos of the product within 10 days of delivery (including the delivery date). For example, if your product was delivered on 01/01/2025, the last day to request a return or replacement is 07/01/2025 by 11:59 PM.

Our technical team will review the submitted photos or videos and decide on your request. Late submissions beyond the 7-day window will not be accepted. Requests with partial or incomplete visual proofs cannot be processed.

Replacement Policy

We gladly offer replacements if:

  • You received a damaged or defective item.
  • Your package was lost in transit due to carrier error (prepaid orders only).
  • You received the wrong item.
  • You want an exchange for the same item.

Once approved, our courier partner will pick up the item within 2 business days. After product inspection at Ghar Box Shop, if your claim is valid, a replacement will be shipped immediately. If discrepancies arise between your claim and actual product condition, you may be eligible for a partial refund with shared visual proof.

Please note that replacements are only approved for manufacturing defects or physical damage. The unboxing video is necessary in these cases.

Delivery times for replacements vary by location.

For assistance, contact us at support@gharboxshop.com or +91-9119445819.

Return Eligibility

To be eligible for a return:

  • The product must be unused, unworn, with original tags, and in original packaging.
  • Receipt or proof of purchase is required.

Use support@gharboxshop.com or +91-9119445819 to initiate your return. Accepted returns receive instructions for shipment.

We offer reverse pick-up for most Indian pin codes. In non-serviceable areas, customers must self-ship to our office. Unauthorized returns without prior approval will not be accepted or refunded.

Non-Returnable & Non-Replaceable Items

Products are not eligible for return, replacement, or refund if:

  • Damaged or missing parts caused by the customer.
  • Items initially received in good condition but unwanted or deemed ineffective by the customer.
  • Items that stopped working after use, without manufacturing faults.
  • Damage caused by customer mishandling.
  • Returns requested after 7 days from delivery.
  • Products sent as replacements.
  • Undelivered orders due to wrong address, addressee absence, or refusal.
  • Items marked “non-returnable” on the product page.

Refunds

Upon receiving and inspecting your return, we will notify you of refund approval. Approved refunds are issued to the original payment method. Processing times depend on your bank or credit card issuer.

Refunds typically appear within 3-5 business days after receipt confirmation. For delays or concerns, contact support@gharboxshop.com or +91-9119445819.

Invalid Return Reasons

We do not accept returns if the buyer simply changes their mind after ordering. Ordering is a legally binding contract; ensure your purchase before confirmation.

Order Cancellation

Request cancellations before shipping by contacting us. Orders already shipped cannot be canceled or refunded.

Gift Returns

Gifts shipped directly marked as such receive a gift credit upon return. Gifts shipped to the giver first will refund the original buyer and notify them of the return.

Policy Updates

Ghar Box Shop reserves the right to modify this Cancellation, Return & Refund Policy anytime without notice. For questions, contact support@gharboxshop.com or +91-9119445819.

This format is designed for clear presentation on your Return & Refund Policy page, enhancing readability and customer trust. Would you need help adding FAQs or a summary section?